Legal
Privacy Policy
This policy explains how we collect, use and protect your personal information when you interact with us online or book a session.
- Last updated: 9 Jun 2026
We are committed to protecting your privacy and handling your personal information lawfully, fairly and transparently. Please read this policy carefully — it sets out how and why we collect and use your data.
01
Who we are
Conor Patterson is the controller of your personal information. If you have any questions about this privacy policy or how we use your personal information, please contact us.
Contact Details
Name: Conor Patterson
Address: Fragbarrow House, Fragbarrow Lane, Ditchling, BN6 8TP, UK
Email: satoricyprus@gmail.com
Telephone: 01444 243419
02
What personal information we collect
We may collect and use the following types of personal information:
Your name
Your email address
Your telephone number
Your postal address, if needed
Information provided via contact, booking or enquiry forms
Details of services, events or products you have enquired about or purchased
Payment and transaction information
Marketing preferences
Technical data such as your IP address, browser type, device information and website usage data
Any other information you choose to provide
We do not intentionally collect special category personal data (such as health information) unless this is necessary for a specific service and you have chosen to provide it. Where special category data is collected, we will only use it where we have a lawful basis and an additional condition under data protection law.
03
How we collect your information
We may collect your personal information when you:
Visit our website
Fill in a contact, booking or enquiry form
Book a call, session, consultation, course, event or retreat
Subscribe to our mailing list
Buy a product or service
Communicate with us by email, telephone, social media or messaging platforms
Interact with our website, advertising or online content
We may also collect limited technical information automatically through cookies, analytics tools and similar technologies. Please see section 7 below.
04
How we use your personal information
We may use your personal information for the following purposes:
To respond to your enquiries
To provide information you have requested
To arrange and manage bookings, appointments, consultations, courses, events or retreats
To provide products or services you have purchased
To process payments and keep financial records
To send you service-related communications
To send marketing communications where you have consented or where we are otherwise permitted by law
To improve our website, services, communications and customer experience
To manage our business administration, accounting and legal obligations
To protect our website, business, users and systems from misuse, fraud or security risks
05
Our lawful basis for using your information
Under data protection law, we must have a lawful basis for using your personal information. Depending on the circumstances, we may rely on one or more of the following:
Consent — Where you have given us clear permission to use your information for a specific purpose, such as subscribing to a mailing list.
Contract — Where we need to use your information to provide a service, product, booking or event that you have requested or purchased.
Legal obligation — Where we need to use or keep your information to comply with a legal obligation, such as accounting, tax or regulatory requirements.
Legitimate interests — Where we have a legitimate business reason to use your information, provided your rights and interests do not override that reason. This may include responding to enquiries, managing customer relationships, improving our services, keeping business records, preventing fraud and maintaining website security.
06
Marketing communications
We will only send you marketing emails if you have opted in, or where we are otherwise allowed to do so by law.
You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.
If you unsubscribe from marketing, we may still contact you about bookings, purchases, services or other non-marketing matters.
07
Cookies and analytics
Our website may use cookies and similar technologies to make the website work properly, improve performance, understand how visitors use the site and support marketing or advertising activity.
Some cookies are essential. Others — such as analytics or advertising cookies — will only be used where required consent has been obtained.
You can usually manage or disable cookies through your browser settings. Where we use a cookie banner or cookie preference tool, you can also manage your preferences there. For more information, please see our separate Cookie Policy where applicable.
08
Who we share your information with
We may share your personal information with trusted third parties where necessary, including:
Website hosting providers
Email and marketing platforms
Booking and payment processors
Accountants, legal advisers or professional advisers
IT support and software providers
Event partners, venues or facilitators, where necessary for an event or booking
Regulators, public authorities or law enforcement bodies where required by law
We only share personal information where necessary and we expect third parties to handle your information securely and lawfully. We do not sell your personal information.
09
International transfers
Some of the third-party services we use may process personal information outside the United Kingdom or European Economic Area.
Where this happens, we will take reasonable steps to ensure that appropriate safeguards are in place to protect your personal information, such as adequacy regulations, standard contractual clauses or equivalent legal protections.
10
How long we keep your information
We will only keep your personal information for as long as necessary for the purposes for which it was collected, including to meet legal, accounting, tax, contractual or reporting requirements.
Data type
Typical retention period
Enquiry information
Up to 12–24 months
Customer, booking or event records
[Insert period]
Financial and transaction records
Usually up to 6 years (tax and accounting)
Marketing data
Until you unsubscribe or withdraw consent
Website analytics data
[Insert period]
When we no longer need your information, we will delete it securely or anonymise it.
11
How we protect your information
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, alteration or disclosure.
However, no website, email system or online service can be guaranteed to be completely secure. You are responsible for keeping your own login details and devices secure.
12
Your rights
Depending on the circumstances, you may have the following rights under data protection law:
Right to be informed
Right of access
Right to rectification
Right to erasure
Right to restriction
Right to object
Right to data portability
Right to withdraw consent
You also have rights relating to automated decision-making and profiling, where applicable.
You have the right to object to our use of your personal information where we rely on legitimate interests, including for direct marketing.
Exercise your rights
To exercise any of your rights, please contact us at satoricyprus@gmail.com. We may need to verify your identity before responding to your request.
13
Complaints
If you are unhappy with how we use your personal information, please contact us first so we can try to resolve the issue.
You also have the right to complain to the UK Information Commissioner’s Office (ICO), which is the UK regulator for data protection.
Information Commissioner’s Office (ICO)
Website: www.ico.org.uk
Telephone: 0303 123 1113
14
Links to other websites
Our website may contain links to other websites. We are not responsible for the privacy practices, content or security of third-party websites. You should read the privacy policy of any website you visit.
15
Changes to this privacy policy
We may update this privacy policy from time to time. The latest version will always be published on this page. Please check this page occasionally to make sure you are happy with any changes.